FAQ 25h.cloud Mobile App

Question:
Where can I download the app?

Answer:
The mobile 25h application can be downloaded for iOS devices via the Apple App Store and for Android devices in Google Play. Simply enter "25h" in the search bar of the respective store. Then select 25h.cloud and go to "Load".

Question:
How will future app updates be handled?

Answer:
Future updates are handled to update the App 25h app on the App Store. To do this, click on the menu item "Updates" in the lower right corner and select the 25h app to update.

Note: The app should not be deleted. If problems occur, please contact your local administrator.

Question:
How do I log into the app?

Answer:
In the app, you can log in with your username (email address) and password.

Note: Before you can log in, you must set up the service settings (Enterprise only). You will find the necessary settings from your administrator. You can change the server by clicking on the right icon at the bottom of the login screen:

Question:
Do you have to make further settings before using the 25h app?

Answer:
Yes, before the 25h app can be actively used, the location service should be switched on. This is to be switched on in the settings of your device.

Question:
Who can I contact with questions and problems?

Answer:
If you have any questions or problems, please go to the help page of the web application, which can be reached via the drop-down menu in the upper right corner under "Help / Help". With our support, Tickets with questions or explanation of your problem. They can be reached at the following link: support.actgmbh.net

Question:
How do I open an appointment in the calendar?

Answer:
An appointment in the calendar can be opened and edited by clicking on the icon at the bottom right (so-called Spotlight), then on "Edit event".

Question:
How do I know if an appointment has been completed?

Answer:
Whether an appointment is completed, you will recognize the color of the appointment within the app. If this is green, the appointment is completed. In the web application, this is also displayed with a green circle in the upper right corner of the appointment.